General Conditions of Sale   07/09/2024

The general conditions govern the sales of tickets for participation in competitions organized by Premier Event Company Occitania.

1 - TICKET PRICES / RULES FOR OBTAINING TICKETS / RULES GOVERNING THE EVENT

1.1 Prices & VAT

Tournament ticket prices are quoted in Euros and include 10% VAT. The price of an event ticket is 35€ OFFLINE and 30€ ONLINE - Other events published on this site called “Side Event” which take place during the main event can only be booked on site during the main event if applicable.

1.2 Maximum basket and ticketing

Unless otherwise specified, the total number of tickets reserved per person may not exceed 1 ticket per order. It is also forbidden to obtain or attempt to obtain tickets through the unauthorized use of a robot or automated software, or through an unauthorized link to a website, or through any other illegal or unauthorized activity. In the event of non-compliance with these rules, by an individual purchaser or by several purchasers connected simultaneously (for example by using several credit cards or by booking several orders on the same credit card), or by automated means of booking, Premier Event Company Occitania reserves the right to cancel orders which we reasonably suspect to have been placed in violation of these terms and conditions, without any prior notice.

1.3 Booking platform.

Reservations are made using the “Billetweb” online ticketing service. Premier Event Company Occitania's general terms and conditions of sale, described on this page, apply at all times.

1.4 Currency

All orders, whatever their origin, are payable in Euro only. The price indicated is the total price paid by the participant.

1.5 Reservation

Premier Event Company Occitania reserves the right to modify its prices at any time. Tickets will be priced on the basis of the rates in force at the time orders are registered.

1.6 Ticket presentation

The purchased ticket must be presented to the organizer at the entrance to the event and may be requested during the entire event.

1.7 Right of withdrawal and cancellation

This ticket cannot be refunded, exchanged or transferred, even in the event of loss or theft. No duplicates will be issued. The consumer has no right of withdrawal (article L121-20-4 of the French Consumer Code). The general conditions of sale for event tickets do not provide for the possibility of exchange or refund.

The ticket holder may at any time decide to inform the organizer of his or her wish to cancel the ticket. Cancellation does not entitle the holder to a refund.

1.8 Event cancellation and/or postponement

If the event is cancelled, the ticket price will be refunded. In the event of postponement, reimbursement of this ticket will be subject to the event organizer's conditions. This ticket will not be exchanged or refunded if the organizer modifies the programs, distribution or schedule. Refund procedures according to ticket type are also available on the online help available on the billetweb website. Refunds are made to the person who made the purchase on our site. Before going to a tournament competition, the customer is invited to make sure that the tournament competition or the event is maintained on the www.pecoccitania.fr website.

1.9 Recommendation

It is recommended to arrive at least 1 hour 30 minutes before the start of the tournament.

1.10 Prohibited items

For safety reasons, it is strictly forbidden to bring onto the site weapons, explosive, flammable or volatile substances, bottles, containers, sharp or blunt objects and in general any object likely to be used as a projectile, any dangerous object and any pyrotechnic item, signs and banners of any size of a political, ideological, religious or advertising nature. All offenders will be held responsible and excluded from the event, and may be subject to legal proceedings.

1.11 Images

Spectators and players are advised that in the event of filming or televising of the event, their image may be used.

1.12 Ticket holder and legal age

Ticket holders are responsible for their attendance at the event to which the ticket gives access. Unless special arrangements have been made by the organizer, minors must be accompanied and supervised by an adult, and remain under the latter's responsibility.

1.13 Spectators

A ticket guarantees a seat in the hall. Visitors and spectators are warned that if maximum capacity is reached in the hall, security may ask people to remain outside the hall for safety reasons. Visitor tickets may not be available for certain events.

1.14 Ranking prizes

Prizes are awarded according to the player's final ranking and are shown on the website. During physical tournaments, no prizes will be mailed or distributed to third parties. To obtain a participation prize, the ticket holder must be present at least during his first match. Only the ticket holder can claim his or her participation prize and/or ranking prize.

All the prizes distributed by Bandai are gifts strictly forbidden for sale (all the products are stamped “not for sale” with zero commercial value and therefore cannot constitute a gain of value)

1.15 Tournament rules and procedures

The rules, tournament structure, prize money and decisions made and enforced by volunteer juges (non-company related)  and volunteer head judges (non-company related) are set forth in the tournament manuals and penalty guidelines available on the Bandai websites for the various collectible and playing card games.

1.16 Prize Points

Parallel events do not entitle participants to win prizes. Participants earn points according to their ranking. Points can only be exchanged at the event's Prize Wall, and only for the duration of the event. Points have no monetary value. Outside events, points have no exchange value.

1.17 TCG

Playing and Trading Card Games are not considered to be games of chance or gambling, but rather “cerebral” sports.

2 - REAL-TIME TICKETING

2.1 - Availability

All reservations are made in real time on ticketing servers. The server informs the purchaser in real time of ticket availability at the time of ordering. Once the order has been placed, the ticket is only available online; it will not be sent by the postal services. There are no charges applicable to the online ticket edition.

2.2 - Summary of your current booking

At the time of booking, a summary will be displayed to enable you to check that the ticket allocated to you corresponds to your wish before validating the order.

2.3 - Legal warranty of conformity - warranty against hidden defects

As ticketing is a service (participation in an event), there is no legal warranty of conformity or warranty against hidden defects.

2.4 Cancellation insurance

The third-party site Billetweb may offer cancellation insurance. The company offering the cancellation insurance and billetweb are not affiliated with Premier Event Company Occitania. In the event of a dispute with the cancellation insurance, the holders of the tickets and services concerned must contact the customer service department of the parties concerned.

3 - PAYMENT METHODS

3.1 - Payment by credit card

Payments are made by credit card and no late payment is allowed. Payment by credit card allows you to reserve your tickets online and immediately in a firm and definitive manner. Your ticket will be sent to you by e-mail.

4 - PAYMENT SECURITY AND PERSONAL DATA

Premier Event Company Occitania has entrusted the sale of tickets to BilletWeb, a service provider specializing in ticket sales for events. We guarantee the total confidentiality of your banking information, secured by SSL / TLS protocols which systematically check the validity of access rights during payment by credit card and encrypt all exchanges in order to guarantee confidentiality. The personal data you provide enables us to complete the transaction. It also enables Premier Event Company Occitania to contact the buyer, where possible, in the event of cancellation or modification of the date, time or location of a tournament for which the buyer has a place. We therefore only keep the e-mail address, no, first name and number of the player. In accordance with current regulations (General Data Protection Regulation no. 2016/679 and the amended French Data Protection Act of January 10, 1978), and the French law of January 10, 1978 on data processing, data files and individual liberties, as amended), the purchaser has the right to access, rectify, oppose or delete data concerning him or her at any time. For further details on these rights and how to exercise them, please send an e-mail to contact@pecoccitania.fr . Premier Event Company Occitania does not carry out telephone canvassing.

5 - VALIDATION OF YOUR ORDER

At the time of the final validation of the order at the end of the reservation process, the buyer declares that he/she accepts the order as well as the entirety of the present General Terms and Conditions of Sale fully and without reservation. The data recorded by Premier Event Company Occitania shall be deemed authentic and constitute proof of all transactions.

6 - METHODS OF OBTAINING TICKETS

The method of obtaining tickets depends on the method of payment chosen by the purchaser and the time between the date of reservation and the date of the event, and is sent by e-mail. The ticket is registered on our database, there is no obligation to print it, a digital verification may be requested, only the player number and a means to verify identity will be requested.

7 - CONDITIONS OF TICKET USE :

The purchase and use of the ticket are governed by all the general conditions of sale as well as by the special conditions below, relating to the electronic control of these tickets. Each ticket is nominative. These tickets are neither exchangeable nor refundable and cannot be transferred to a third party. They are therefore strictly personal. At the entrance to the event venue, a valid official photo ID may be requested to identify the ticket purchaser by the relevant authorities (passport, driving license, identity card or residence permit). The purchaser must retain this document for the duration of your presence at the event.

8 - AFTER-SALES SERVICE :

If you have any questions, please contact us at the following address: contact@pecoccitania.fr .

9. - REPLACEMENT AND RESALE OF TICKETS FOR ABSENT PLAYERS

If an event is sold out, if a waiting list system is operated by the company Premier Event Compnay Occtiania, if no cancellation insurance is offered by the seller site Billetweb and if invited players from the waiting lists show up at the event before the start of the tournament, a ticket will potentially be sold to these players in case the ticket holders for the main event do not show up, as a replacement ticket. For each ticket sold by the company in this way, as a replacement for a player who didn't turn up, a 50% refund will be made (for logistical reasons) to the player who didn't turn up on time. The refund will only be made if, and only if, a replacement ticket is purchased by a player from the waiting list who is present and does not already hold a participation ticket. The selection, for the 50% refund, of the player who fails to show up and is replaced by a player from the waiting list, will be made:

1) by order of receipt of e-mail (when the player informs the company that he/she will not be attending)

2) by order of booking on the third-party website.

The absent player's ticket is then allocated in chronological order of registration on the waiting list. The ticket is then sold at the same price indicated on the site and the same conditions of sale apply as described on this page.

10- LEGAL INFORMATION

Premier Event Company Occitania is a company that organizes playing card and collectible game competitions. Official competitions are approved by the publisher BANDAI and its representatives.

11 - NAME AND REGISTERED OFFICE

Head office :

PREMIER EVENT COMPANY OCCITANIA

54 Rue André Vasseur

31200 TOULOUSE
FRANCE

987 826 740 R.C.S. Toulouse
contact@pecoccitania.fr

The present general conditions of sale are systematically brought to the attention of each buyer to enable him to place an order. Consequently, the fact of placing order, implies the whole adhesion and without reserve of the purchaser to these general conditions of sale. The existence of such special conditions is indicated in the presentation of each event in question at the time of booking.

12 - NAME AND REGISTERED OFFICE OF WEBPAGE HOSTING

HOSTINGER, UAB

Rue Jonavos 60C, Kaunas 44192 Lithuania

Telephone: +37064503378

Email : domains@hostinger.com

13 - DISPUTES

The present conditions of online sale are governed by French law. In the event of a dispute, the competent courts of Toulouse shall have jurisdiction,

You may also visit the European dispute resolution website https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR. You may also contact a dispute mediator.